How to differentiate between waterproofing companies and what they have to offer

Do you have a list of names, phone numbers, and a stack of business cards that you have been collecting? Are you trying to remember why Company A sounded better than Company B? Quality, price, reputation…it all comes into play. Many homeowners are overwhelmed by the large number of people doing basement waterproofing in most every town and are confused by all the details that go into a job like this. I am going to give you a few ideas on what to look for and How To Pick a Waterproofing Contractor that might make things a little easier for you. 

1) Price is the main concern for a lot of people. Many companies will give you a price and then ask you to sign right away. Then, if you do not want to sign right away, they will offer a significant deduction… good for today only! If a company says they can knock off a few thousand dollars right away that should send up a red flag for you. How is it they can deduct this amount? Also, beware of the company that comes in with the lowest price. Be sure you know what exactly is going to happen to solve the problem and check the warranty. 

2) The warranty is a part of waterproofing that some people do not pay enough attention to. I know of several companies that offer a “Lifetime” warranty or a “Life of the Structure” warranty. However, when you read the fine print there are many exclusions and things not covered. I have looked at a few of these warranty certificates and after reading them thoroughly I decided that basically there was no protection at all. Our warranty is a simple statement, about 37 words, that clearly explains what will be covered. Always ask specifically what will and will not be covered.

3) The system itself. There are interior and exterior techniques that are used worldwide. The definition of waterproofing (according to dictionary.com) is something rendered impervious to water by some special process, as coating or treating with rubber. To truly waterproof a home’s basement walls means sealing them from the outside. Although the interior remedies hide the problem and ensure no water is seen on the floor, water is still being allowed into the structure and then is pumped back outside. 

4) Be wary of the contractor that simply suggests you re-direct your downspouts or re-grade your lawn. Although these need to be considered, they do not fully solve the problems. If you have a crack in the wall or water coming in at the cove joint (where the floor and wall meet), water will find its way there again. It’s just a matter of time.

If you have questions or need us to come take a look at your basement or crawlspace you can contact Jon Bridgan of NoVa Barrier Waterproofing Systems at 540-974-2755 or 703-866-0535 or 804-859-2544. Also you can email Jon at Jon@NVBWS.com and check out our website at www.NVBWS.com . Have a great day!